Lab Technician

Location

Harare

About the position

Key Responsibilities:

• Comply with the Cerba Lancet Africa company policies and procedures.
• Follow the Health, Safety and Environmental regulations.
• Drive the Cerba Lancet Africa values.
• Assists the HOD’s to supervise and train staff in line with delegated responsibilities and/or deputising requirements to ensure that operational objectives are achieved, employees are able to achieve their performance objectives and interns and students are trained and guided appropriately.
• Ensures the implementation of service levels and quality standards in accordance with standard operating procedures and service level agreements.
• Assists the HOD’s with overseeing and monitoring equipment maintenance, asset management, procurement of goods and staff overtime expenditure to ensure the most effective utilisation of resources, optimisation of stock levels and reduction of costs at all times.
• Performs diagnostic testing procedures on instrumentation, analyses results in one or more sections of a laboratory and interacts with pathologists on technical matters to provide all relevant data that may pertain to the prevention, diagnosis or treatment of diseases.
• Records, verifies and amend (when required) test results to ensure integrity of test result database on laboratory information system.
• Reports test results via phone or computer entry to ensure timeous dissemination of data required by health and medical professionals.
• Oversees the maintenance and calibration of the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results. This includes ensuring that instrument maintenance and quality control results are recorded as well as trouble shooting.
• Assists the HOD’s to ensure a safe working environment in accordance with relevant legislation and all safety protocols. This includes the on-going maintenance of quality control standards, adherence to infection control measures, correct disposal of bio-hazardous waste and project management (as per delegated responsibilities) of the preparation process for internal and external quality control audits.
• Assists the HOD’s r to ensure that incidents and instrument failures are reported by laboratory staff, thereby ensuring compliance with relevant organisational policy and laboratory standard operating procedures.
• Performs any other responsibilities as may be assigned by your HOD/ Supervisor.
• Performs investigations into and resolution of customer complaints to ensure a positive image of the organisation by clients and patients and to promote the services of Lancet Clinical laboratories.
• Attends in-service training and seminars and participates in continuing professional development (CPD) activities to continuously update knowledge and skills as well as comply with professional registration requirements. This includes ensuring the availability of up-to-date records that can be presented immediately on request thereof.
• Teaches and trains laboratory personnel, interns and students, medical colleagues and associated health workers in laboratory techniques, processes and systems, if assigned by laboratory manager and deemed competent.
• Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards.
• Performs supervisory responsibilities including the following, conflict resolution, (IR matters), encourage team development through leadership, motivation, led by example, involved in the disciplinary, processes, monitoring of time and attendance on work methods according to company policy and procedure.

Competencies Required to do the job

Technical Competencies

• Anatomy, physiology and medical terminology relevant to medical pathology
• Laboratory information systems
• Laboratory standards operating procedures and processes

Behavioral Competencies

• Absolute accuracy and attention to detail (zero tolerance to error)
• Numeracy skills
• Assertive
• An enquiring mind
• Knowledge of the business, processes and services
• Knowledge of MS Office / Computer skills
• Communication skills (verbal, written)
• Stress handling
• Ethical behavior and doing things by the book
• Customer service and able to handle difficult customers (both internal and external)
• Ability to use own initiative and work independently
• Self-management skills (linked to reliability and time management)
• Sustained attention (focus)
• Telephone etiquette
• Professionalism
• Ability to work under pressure

Qualifications

• Registration in relevant discipline with MLCSCZ
• 5 O’ Levels Subjects
• Relevant Certificate
• Minimum 2 - 3year relevant working experience

Why Join Us?

• Be part of a forward-thinking team that is driving innovation and efficiency in the Medical Laboratory landscape across Zimbabwe. If you are passionate about developing impactful medical Laboratory solutions and leading a talented team, we’d love to hear from you.

Application Details

Interested candidates should submit their applications to recruitment_jobs@aol.com no later than the 9 January 2025 Applications must include the following information:

Copy of cv and qualifications, contact details, references, bio data, and expected salary package in a single file

Shortlisted candidates will undergo an Assessment test.

Thank you for expressing interest in Cerba Lancet Africa. While we value all applications received, only candidates chosen for an interview will be contacted. If you have not heard from us within 30 days, please consider your application unsuccessful. Rest assured; your information will be retained for future recruitment opportunities within the company.

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